Effective Date: 1st Jan 2024

Thank you for shopping with Sonic Distributors. Our goal is to ensure that your purchase reaches you in a timely manner and in excellent condition. Please read our shipping policy carefully to understand our shipping practices.

1. Shipping Locations

We ship to locations within India. For international shipping inquiries, please contact our customer support at connect@sonicgroup.co.in.

2. Processing Time

Orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Destination Estimated Delivery Time Shipping Cost
Domestic (Local) 2-5 business days Free/Calculated at checkout
Domestic (Remote) 5-10 business days Calculated at checkout
International 10-20 business days Calculated at checkout

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order through our tracking page or the partner courier's website.

5. Shipping Methods

We use reliable courier partners to ensure your order reaches you in the best condition. Depending on your location, your order may be shipped via Atlantic Courier.

6. Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Certain remote areas may have longer delivery times.

7. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.

8. Customs, Duties, and Taxes

Sonic Distributors is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

9. Returns and Exchanges

Our Return Policy applies to all shipped items. Please refer to our Return Policy page for more details.

10. Contact Us

If you have any questions about our shipping policy, please contact us at:

Email: connect@sonicgroup.co.in
Phone: +91-9021244333